Water meterreplacementsstill rolling

Since 2023, the City has invested R131 million in replacing and relocating 42 949 water meters at business and residential properties to ensure easier reading and more accurate billing.

The final stages of this project for 2024/25 are rolling out in Gugulethu, Nyanga East, New Crossroads, Delft (Voorbrug, Eindhoven and The Hague), Belhar, Hanover Park, Manenberg, Pinati Estate, Newfields, Athlone, Rylands, Surrey Estate, Heideveld, Bonteheuwel, Kalksteenfontein, Bishop Lavis, Elsies River, Clarkes Estate, Leonsdale and Ravensmead.

Further investments in the programme are planned for 2025/26.

Not sure? Suss it out.

The work is performed by City-appointed contractors. You will receive an official City letter confirming that your meter needs to be replaced.

To check that the contractor is there on City business before allowing them access to your property, contact us on 060 018 1505 (WhatsApp), 31373 (SMS, max 160 characters), water@capetown.gov.za or www.capetown.gov.za/servicerequests.

Alternatively, phone the City call centre on 0860 103 089. Have your account number ready.

If no one is home, the contractor will leave a seven-day notice with details of the next scheduled visit.